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Welcome kit

Administratives formalities

If you are coming from abroad, you have normally already been in contact with USherbrooke International (the International Office of the Université de Sherbrooke).

If not, we encourage you to reach out to them right away: https://www.usherbrooke.ca/international/en/contact-us

The USherbrooke International team can help you navigate the steps related to your student mobility, whether it concerns your immigration status, answering your questions about health insurance, and much more.

Obtaining a Social Insurance Number (SIN)

The SIN is often required to finalize the opening of a bank account. Check with your financial institution to see if a SIN is necessary for an internship of less than 120 days.

Documents required :

  • Passport
  • Study or work permit

For more details, refer to: Documents required for the SIN.

Location : Service Canada Centre located in downtown Sherbrooke.

Service Canada - Sherbrooke.

Opening a Bank Account

  • You can begin the process of opening a Canadian bank account before your arrival and finalize it at the Desjardins service point on campus when you arrive (see link below). You are also free to choose any other Canadian financial institution that suits your needs.

On-campus banking option – Desjardins 360d

Steps to take once you arrive on campus

  • Complete your registration with your faculty’s contact person (see the "Contact Persons" dropdown menu).
  • Visit Usherbrooke International for the following (appointment needed) :
    • Validation of your health insurance and hospitalization file
    • Request for a temporary transportation card
    • Questions regarding your internship agreement
    • Possible pairing with international students already present to help you discover the campus

Location : E5-1283 (campus map)

For more information : Usherbrooke International.

Managing Your Academic Jou rney

  • Student Status Regularization and Course Registration
  • Creation of your CIP (Personal Identification Code) and request for a UdeS email address.
  • Access to the OSER platform (Graduate Studies and Research Monitoring Tools) to activate your account.
  • To select elective courses or enroll in engineering/physics courses for PhD and Postdoc levels, discuss with your respective professors.

Locations :

Obtaining a Student Card and Paying Tuition Fees

A multi-purpose student card :

  • Linked to the chip system of the Société de transport de Sherbrooke (STS) for free access to public transport;
  • Automatic renewal of public transport access, ensuring no service interruption between terms, depending on your registration status at UdeS;
  • Access to the Sports Center and the Library and Archives Services;
  • Access to various student discounts;
  • The chip will gradually replace keys for access to certain UdeS buildings and rooms, bike rentals, etc.;
  • Access to the Velostation.

Procedure to Follow

  • Request your student card through your student portal: monPortail (only in French, we reommend using Google Chrome to translate while navigating)
  • Visit the Service Center (with or without an appointment) :
    • Location : Pavillon Georges-Cabana, Room B1-1001
    • Website : Service Center (only in French, we reommend using Google Chrome to translate while navigating)

Learn everything about the student card. (only in French, we recommend using Google Chrome to translate while navigating)

Accessing Your Email Address

The Université de Sherbrooke provides an email service to its entire university community. Each person is assigned an email address in the format : Firstname.Lastname@USherbrooke.ca.

Accessing the Wireless Network

Authorization for Image Use

It is recommended that anyone joining the IQ complete this form. The information will then be sent to the communications department. 

As a student in an IQ-affiliated research group, you are automatically an IQ member. However, you must request activation of your status so that your card gives you access to the building and certain rooms at all times, and so that you receive IQ communications.

Request

Send an email to the IQ Secretariat with the following information :

  • Full name
  • Arrival date
  • End date
  • Research group
  • Research topic
  • Level (PhD, Master's, etc.)
  • CIP (personal identification code)

Access to the IQ Building and Digital Rooms

You will need to update your UdeS card at the white terminal located to the left of the sofas in the D3 entrance within 48 hours of your request to the IQ. Feel free to contact the IQ secretary if you need assistance.

Obtaining Your Office Key

Please refer to the secretary of your department to find out which office has been assigned to you and to obtain your key.

Integration Session

You will be invited to an integration session to welcome you and provide information about IQ initiatives that you can participate in, as well as answer any questions you may have.

Administrative Status and Enrollment

  • Faculty of Science : Josée Lamoureux, Assistant to the Vice-Dean

    Role : Facilitates administrative procedures before and after the arrival of new students and ensures follow-up throughout the various stages of the academic program.
    Office : D3-1038

  • Faculty of Engineering : Isabelle Loignon, Graduate Studies Coordinator

    Role : Facilitates administrative procedures before and after the arrival of new students and ensures follow-up throughout the various stages of the academic program.
    Office : C1-3005-4

Secretariats 

Welcome and Integration at the IQ

  • Main Contact : Anne Gomez Juan, Research Coordinator

    Role : Research Coordinator and community engagement lead at the IQ
    Office : D9-2027

  • Collaborator : Catherine Sasseville-Lahaie, Research Coordinator

    Role : Research Coordinator and support for student community integration.
    Office : D9-2027

Transports

In bus

This intercity bus is the most economical option. It departs from Montreal's Central Station. To reach the station from the airport, take a cab or the 747 bus (Société de transport de Montréal information).

With Aéronavette

This direct shuttle service costs approximately $150 CAD. Advance reservations required. Although the journey can be long due to the multiple stops, this option is simple because you don't have to deal with connections and bus schedules.

For the student community

Thanks to an agreement with the Société de Transports de Sherbrooke (STS), the student community has free access to public transit. Your student card will serve as your ticket.

New students

In August, new students receive a free pass from the STS at their mailing address. This gives them free access to public transit even before they obtain their student card.

International students

To obtain your STS bus pass, you must first go to USherbrooke International and then go to the Service Center to get your pass.

For more information : 

The main campus has over 3,000 parking spaces in several outdoor lots.

Université de Sherbrooke (UdeS) parking spaces are subject to a fee at all times, even during the back-to-school period.

The city of Sherbrooke boasts a vast network of bike paths that make getting around practical and enjoyable, whether for daily commutes or outdoor strolls. Cyclists can easily navigate their way through the city and enjoy its many green spaces, while having access to adapted infrastructures.

It's important to note, however, that Sherbrooke, with its hills and undulating terrain, presents certain challenges, especially in winter. Not all bike paths are cleared of snow during the cold season, so it's advisable to plan your routes carefully at this time of year.

Discover Université de Sherbrooke

The Université de Sherbrooke (UdeS) is a French-language institution renowned for its academic excellence, innovative approach to teaching and cutting-edge research.

Located in an exceptional natural setting, it offers an environment conducive to learning and personal fulfillment. The UdeS stands out for its proximity to the student community, its spirit of collaboration and its commitment to values of inclusion, diversity and equity.

With its varied programs and close ties to industry, UdeS prepares its students to meet the challenges of tomorrow's world, whether in science, engineering, the humanities or the arts.

Numerous sport activities await you at the university's sports center.

A diverse program awaits you at the Centre Culturel de l'Université.

Discover Sherbrooke

Sherbrooke, located in the heart of the magnificent Eastern Townships, is a dynamic city that combines nature, culture and quality of life.

Surrounded by mountains, lakes and parks, it offers privileged access to nature, ideal for year-round outdoor enthusiasts. In addition to its landscapes, Sherbrooke offers a rich cultural scene with museums, galleries, festivals and numerous artistic activities.

Whether for hiking enthusiasts, culture buffs or those looking for a friendly, welcoming environment, Sherbrooke is a great place to live and study, offering a unique and diverse quality of life.

The Service d’aide aux Néo-Canadiens (SANC) of Sherbrooke offers a wide range of services to facilitate the integration of newcomers to Quebec and Canada.

SANC website is only in French, we recommend using Google Chrome to translate while navigating

Below is a summary of the main services offered:

Welcome and Orientation:
SANC welcomes newcomers and provides information on the necessary steps, available resources, and local public services to help with their settlement.

Help with Settling In:
This service includes support in finding housing, accessing healthcare services, enrolling children in school, and discovering community and municipal services.

French Language Learning:
French language courses are offered at different levels, with registration options for adults and integration classes for children. These courses help facilitate language learning to support professional and social integration.

Employment Assistance:
SANC provides services for professional integration, including résumé writing, interview preparation, and networking with employers. They also offer workshops and guidance to understand the Quebec job market.

Family Support:
Specific support services are offered for families, including assistance with integrating children into schools and social activities.

Integration Activities:
SANC regularly organizes community and cultural activities to help newcomers integrate into Sherbrooke society, while also building connections with local residents.

These services aim to support newcomers in their integration into the Sherbrooke community by providing resources that ease their transition and adaptation to their new environment.