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When should you call on the Ombudsman?

  • When you need information on the regulations, policies and practices of the Université de Sherbrooke and the rights and obligations they entail.
  • When you suspect that you have been wronged by administrative mechanisms or suspect you may have been the object of injustice or infringement of your fundamental rights or dignity, and that your normal recourses have been exhausted, that you have tried to find all solution using informal channels or the recourses available at the University.