Institutional COVID-19 Plan for International Students

Last Update : August 9, 2021

The plan presents the measures put in place at the Université de Sherbrooke to welcome students from abroad. It meets all of Canada's public-health requirements. Moreover, it complements the University's emergency protocol for dealing with the pandemic.
Institutional COVID-19 Plan for International Students (PDF - 185 Ko)

Please note that it is your responsibility to familiarize yourself with all of the following instructions and to find out for yourself about the entry requirements into Canada as they may change between now and the time of your departure, depending on the evolution of the health situation in Canada and/or at your departure point.

Study permit holders are exempt from travel restrictions and may be allowed to enter Canada even during the pandemic, as long as their designated learning institution appears on IRCC’S List of Designated Learning Institutions with an approved COVID-19 readiness plan and provided that they also follow all instructions to this effect.

COVID-19 – Instructions on Entry Requirements and Quarantine in Canada

Before arriving

The University corresponds with all international students—both those already registered and those new to the upcoming semester—to inform them of the steps to be taken if coming to Sherbrooke or returning home, as the case may be. In addition, international students who inform us of their arrival date by email at

The following information is always available on the University’s website:

  • Instructions and Quarantine Plan, developed by the University and taking into account all Government of Canada quarantine requirements, to guide the student in preparing for quarantine;
  • Pre-arrival guide provides students with options in Sherbrooke and Longueuil for transportation, adequate quarantine housing that complies with public-health guidelines, both on and off-campus, delivery of prepared meals, groceries and basic necessities (medicine, personal hygiene products, etc.);
  • Hyperlinks to the Government of Canada and Quebec requirements:

Finally, all travelers are required to fill out the University of Sherbrooke's declaration form to notify, prior to arrival, that they are arriving from abroad and are going into isolation. If the student is fully vaccinated with a recognized Canadian vaccine, the individual may be exempt from isolation.

Entering Canada during COVID-19

Travellers entering Canada must follow the rules set out by the Emergency Orders under the Quarantine Act to help reduce the spread of COVID-19. This includes screening at the border and mandatory quarantine or isolation for 14 days. Failure to comply with any requirements or providing false information may result in fines, penalties or imprisonment. If you develop symptoms at any time, isolate yourself from others and contact local public health.

See the website of the Government of Canada for more details about the rules for :

Before departure

Upon arrival to Canada

  • Provide required information and documents. Answer all eligibility and health screening questions.
  • Complete a COVID-19 molecular test. If the test results are positive, you will need to do a quarantine.

Your quarantine

Go directly to your housing options for your place of quarantine

Use ArriveCAN or call 1-833-641-0343 to check-in the day after you enter Canada and to report symptoms daily. You will be contacted by Government of Canada and provincial or territorial officials.

Housing options for your place of quarantine after your hotel stopover

On-Campus Residences

If the date of arrival in Canada is after July 23, 2021, persons who must quarantine and who have a lease at the residences of the main campus of the Université de Sherbrooke will be accepted for their isolation period at their room under certain conditions. No quarantine can be done at the Accommodation Service of the university residences on the main campus.

The Housing Service is in contact with the persons before their arrival and during their isolation. Also, people staying in the residences will have to obtain before their arrival :

·     a thermometer;

·     a procedure mask

·     a cleaning product.

Off-Campus Housing

People who have an off-campus housing must quarantine at that location. Guidelines and measures have been put in place to protect the health of all and to limit the spread of the virus. Anyone placed in isolation must follow the guidelines in place.


Upon arrival at the quarantine site, and even before, the Université de Sherbrooke recommends the international student to contact the Université de Sherbrooke student with whom he or she has been matched., who will follow the student throughout the quarantine period. This help will have the following tasks:

  • Regularly remind their charges of the quarantine rules and ensure they comply with the instructions.
  • Ensure their charges can feed themselves and obtain the basic necessities. 
  • Maintain regular contact with their charges to attenuate their feelings of isolation and impacts on mental health.
  • Encourage their charges to make daily voluntary declarations with the ArriveCAN app and the University's declaration form if symptoms appear.

This help is essential to the general well-being of the new student, remind him of the importance of screening for symptoms, and guide him to appropriate resources. Indeed, upon arrival and for the duration of their education, international students have access to orientation and psychological support services.

During the Semester

  • Students who develop COVID-19 symptoms during the semester must do the following:
  • Report the symptoms to the University via an electronic form and then obtain specific isolation instructions.
  • Be isolated in one of the single rooms provided in University residences or in their off-campus housing if the latter meets the requirements issued by Public Health.
  • Make an appointment at the screening centre to get tested.
  • Public Health will make recommendations to students based on the results of their screening tests.
  • In case of close contact with a positive case or as recommended by Public Health, students must also be tested and then follow Public Health recommendations.